Privacy Policy

WOMEN, CHILD & HUMAN RIGHTS TRUST (WCRT.IN)

INTRODUCTION

This Privacy Policy outlines how Women, Child & Human Rights Trust (“WCRT”, “we”, “our”, “us”) collects, uses, shares, and protects your personal information when you interact with our website [wcrt.in] (“Platform”). We are committed to safeguarding the privacy and integrity of every supporter, donor, beneficiary, and visitor, in line with our mission to advance human, women’s, and children’s rights.

By visiting or using our Platform, or by providing your information to us, you expressly agree to the terms of this Privacy Policy and the Terms of Use. If you do not agree, please do not use or access the Platform.

1. SCOPE & APPLICABILITY

• This Privacy Policy applies to all personal data and information collected by WCRT through our Platform.
• Our services and website are intended for use within India. Any personal data provided will be stored and processed primarily in India, as per applicable law.

2. INFORMATION WE COLLECT

• Personal Identification Information: Name, date of birth, address, contact number, email address, and identity/address proof as needed.
• Sensitive Personal Data: With your consent, payment information (bank account, credit/debit card, UPI details), or biometric data (only for specific features, if any).
• Usage Data: Data about how you interact with our Platform, such as IP address, browser type, device information, and activity logs.
• Transaction Data: Details of donations made, items purchased, and associated communications.

You are not required to provide all information requested, but certain features and services may be unavailable if you choose not to provide specific data.

3. USE OF INFORMATION

• Processing Donations and Fundraising Sales
• Fulfilling Orders and Providing Requested Services
• Improving User Experience and Platform Functionality
• Resolving Disputes, Troubleshooting Issues, and Providing Support
• Informing You About Initiatives, Events, Offers, and Updates
• Conducting Research, Surveys, and Data Analytics
• Ensuring Compliance with Legal Obligations and Our Mission

Where we use your data for marketing, you will have the opportunity to opt out.

4. SHARING OF INFORMATION

• Within WCRT and Our Affiliates: To provide you access to relevant services and information.
• With Third-Party Service Providers: For purposes such as payment processing, logistics, and technology support, strictly as required for our objectives.
• With Law Enforcement or Regulatory Authorities: Where required by law or to protect our rights and the safety of our stakeholders.
• In Case of Fraud or Illegal Activity: To prevent, detect, and investigate.

We are not responsible for the privacy practices of third-party platforms you may access via links from our Platform. Please review their privacy policies independently.

5. SECURITY MEASURES

We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

However, please be aware that data transmission over the internet is not completely secure, and we cannot guarantee absolute security of your data transmitted to our Platform.

You are responsible for maintaining the confidentiality of your account login credentials.

6. DATA RETENTION AND DELETION

• We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
• You may request deletion of your account and related data by contacting us at info@wcrt.in or through your account settings. We may delay deletion if there are pending transactions, grievances, or legal requirements.
• After account deletion, residual or anonymized data may be retained for legitimate research, compliance, or analytical purposes.

7. YOUR RIGHTS

• Access, Rectification, and Update: You can access and update your personal data through your account or by contacting us.
• Consent Withdrawal: You may withdraw your consent for processing your personal data by writing to our Grievance Officer at the contact details below. Withdrawal will not be retrospective.
• Data Portability and Objection: You may request a copy of your personal data or object to certain uses as per applicable law.

8. CONSENT

By using our Platform, providing your data, or engaging with our services, you consent to the collection, use, storage, sharing, and other processing of your personal information in accordance with this Privacy Policy.

If you provide us with information regarding another person, you represent that you have obtained the necessary consent and authority to do so.

9. POLICY UPDATES

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Please review this Policy periodically. Significant changes may be notified as required by law.

10. CONTACT & GRIEVANCE REDRESSAL

For queries, concerns, or requests relating to your personal data or this Privacy Policy, please contact our Grievance Officer:

• Grievance Officer: CA Shweta Gupta
• Designation: GRO (Grievance Redressal Officer)
• Women, Child & Human Rights Trust (WCRT)
• Address: A-116 19, Street 44, Gamri, Sombazar, Delhi, New Delhi, India
• Email: info@wcrt.in
• Phone: 011 3585 0602 , 99999 44807
• Office Hours: Monday – Friday (9:00 – 18:00 IST)